PR
Pierre R
1 reviews | Active since Mar 2020
04 Oct 2022, 17:08
Vodacom became a virus you cannot shed.
I have a customer of Vodacom since Vodacom started, and I have 9 contracts for my family and the service has always been excellent.
I am trying close some of my contracts that is coming to end and is obsolete to me.
I Vodacom in Menlyn and Tumi assisted me with exelent care. She was brilliant and she knew wat to do.
She said that I must Contract Cancellations at *** (0pton 2) to close the contracts.
I tried Sunday and Monday with no luck. I have tried before a few times to get contracts cancelled and the same happened as well.
Vodacom become a virus that you cannot get read of. I am now at the point of not using Vodacom again ever.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Oct 2022, 08:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Oct 2022, 08:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
