PR
Pierre R

1 reviews | Active since Mar 2020

04 Oct 2022, 17:08

Vodacom became a virus you cannot shed.

I have a customer of Vodacom since Vodacom started, and I have 9 contracts for my family and the service has always been excellent.

I am trying close some of my contracts that is coming to end and is obsolete to me.

I Vodacom in Menlyn and Tumi assisted me with exelent care. She was brilliant and she knew wat to do.

She said that I must Contract Cancellations at *** (0pton 2) to close the contracts.

I tried Sunday and Monday with no luck. I have tried before a few times to get contracts cancelled and the same happened as well.

Vodacom become a virus that you cannot get read of. I am now at the point of not using Vodacom again ever.

0
Replies (1)
Vodacom
Vodacom's reply05 Oct 2022, 08:27
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team