JS
JOHN S

1 reviews | Active since Mar 2015

18 May 2016, 13:45

vodacom:be careful of WASPS they sting

<p>DEAR AFSANA (VODACOM)<br />re wasp services ect not requested</p> <p>For me to make any changes to my own account i have to send through a formal request on my business letter head and a copy of my id.but for wasp services, (that i did not request)vodacom allow them to access my red advantage account and deduct money from my fixed monthly contract.strange.please call me to discuss REFUND 3RD request<br />RGDS<br />JOHN STEIN<br />***</p>

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Replies (1)
Vodacom
Vodacom's reply19 May 2016, 05:32
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team