vodacom

Absolutely pathetic service from vodacom call center agents Does not deliver product promisedby them. I had to reach out to them via mesaages and emails to hear what is going on and if everything is in order for my isp switch over . Then to discover my wifi is not active. Long story sort I canceled mweb to go over to vodacom . I told the agent that I cannot be without wifi and the only way I will swop over is if my wifi is available immediately. They promised me that there will be no complications. Further as to the vodacom agents I have been phoning daily since the 30th may 2024 each and every delinquent I speak to got and different thing to tell me my previous ISP didnt release the line although i have proof they did release on the 31st May and or its pending or vumatel is busy with it. Now we on the 3rd June 2024 and my wifi was only connected after threatening them and posting bad reviews, Don't move over to vodacom and don't let agents sell you an contract with them cause their service is poor.