Vodacom
My husband and I have had so many problems with Vodacom. When your contract period is over you cannot cancel the contract even though you go onto the system. You cannot email them to cancel, you cannot get hold of anyone to talk to in order to cancel and the service is shocking. I would not recommend taking a vodacom contract out with them. My husband has been handed over to attorneys even though he cancelled the contract and after them not doing so he started reversing the deductions every month and now they have handed it over. Really disgusting service!
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Replies (1)Vodacom's replyOfficial
12 Jul 2023, 09:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2023, 09:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
