UN
Ualonda N
1 reviews | Active since Mar 2022
14 Mar 2023, 20:14
Vodacom
I had opened a sim only contract with vodacom and cancelled within 14 days and they had promised that I won't have to pay for it because it was cancelled within that 14 days period now they have been deducting money from my account for the second month now and I reversed It to my surprise they are now sending me an outstanding account warning.
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Vodacom's replyOfficial
15 Mar 2023, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply15 Mar 2023, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team