TF
Tj F

1 reviews | Active since Jun 2024

17 Jun 2024, 14:16

Vodacom

Vodacom is absolutely losing it !!! For the past few weeks my fiber Internet is going on and off all the time. Then you phone customer care and almost spend 1 Hour on the phone. Then they will tell you it will take up to 72 hours!!!!! I mean hell really and don't you, dear, not pay them for a service that is not even rendered!!!! I am absolutely disgusted wow vodacom la de da !!!!!!!!! Pffffff

0
Replies (2)
Vodacom
Vodacom's reply18 Jun 2024, 08:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TF
Tj F's update19 Jun 2024, 15:45
Reviewer Update
3 days !!!!!!!! And still waiting for help with my vodacom fiber i would really like to know where the technician comes from ? Is it like some were abroad? Really worst service i ever seen!!!!! Wow is there a internet service provider in SA that can do better ????