Vodacom - Basebone Service

For the past couple of months I have been charged for Content services. Vodacom did supply me with a detailed breakdown of those services. Apparently I have been subscribed for Basebone service whom charges R6 per day. I have asked Vodacom numerous times to cancel the subscription but the charges keeps of going of my account. They keep on referring to my apple account. Just going thru Hellopeter I can see a lot people have the same issue with Basebone and the charges. So what I can see is that Vodacom knows about this services and should have stopped immediately.

The best was today I got an sms that the call has been closed with any explanation. Again they just referred back to my apple account without doing any investigation into the matter.