MS
Monique S
1 reviews | Active since Jan 2012
15 Jan 2019, 16:22
VODACOM BARRED CALLS
I have been overseas and requested to receive sms only. Now I am trying to phone and it says Phone Calls Barred. I cannot even phone to the Vodacom number from my phone. I tried to chat to someone on the Vodacom website re this and the chat function is not working. Highly frustrated! Can someone from Vodacom please assist!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Jan 2019, 18:00Dear Customer
We have advised you that your account was cancelled and the relevant credit was passed onto your Vodacom account.
Regards,
Vodacom Consumer Website Team
We have advised you that your account was cancelled and the relevant credit was passed onto your Vodacom account.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jan 2019, 18:00
Official
Dear Customer
We have advised you that your account was cancelled and the relevant credit was passed onto your Vodacom account.
Regards,
Vodacom Consumer Website Team
We have advised you that your account was cancelled and the relevant credit was passed onto your Vodacom account.
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Jan 2019, 18:02Dear Customer,
We do apologies for the previous post.
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
We do apologies for the previous post.
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2019, 18:02
Official
Dear Customer,
We do apologies for the previous post.
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
We do apologies for the previous post.
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Jan 2019, 18:15Dear Monique,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query via email. Regards Consumer Website Team(SA)
Vodacom's reply15 Jan 2019, 18:15
Official
Dear Monique,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query via email. Regards Consumer Website Team(SA)