ES
Eben S
1 reviews | Active since May 2023
18 May 2023, 13:36
Vodacom *****
I found a hard query on my credit report from Vodacom, they also debited my bank account with R1300, I did not apply for a Vodacom account. No matter what number for Vodacom you call, you can juat not speak to an agent? I have chatted to the Vodacom bot, but also just told to call 082135, they can assist.
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Vodacom's replyOfficial
18 May 2023, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2023, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team