VODACOM BAD TELECOMMUNICATION

WHAT CAN I SAY ABOUT VODACOM. WHEN I CALL VODACOM TO FIND OUT ABOUT CANCELLING THE CONTRACT. THE CONSULTANT ADVISE ME THAT SHOULD I CANCELL EARLY A EARLY TERMINATED SETTLEMENT IS DUE I ASK WOULD THAT BE THE FUL AND FINAL THE CONSULTANT SAID YES. I PAID THE AMOUNT OF R299. THEN WHAT AMAZE ME THAT VODACOM ACCOUNT DID NOT PHONE ME REGARDING THAT THERE IS AN OUTSTANING AMOUNT I NEED TO PAY. THE ACCOUNT WAS HANDED OVER TO THE VVM COLLECTION. WHEN PHONING THEM TO ASK WHY AN AMOUNT OF 249 MUST BE PAID THEY HAD NO ANSWER BUT ONE MUST PHONE VODACOM WHEN PHONING VODACOM ONE IS TOLD TO PHONE VVM. SO HERE IS ONE IN THE MIDDLE WHERE NOT VODADCOM OR VVM COLLECTION CAN ANSWER ME REGARDING WHAT IS THE AMOUNT IS FOR BUT ONE MUST JUST PAY IT. THE BEST PART IS THAT VODACOM DONT COME BACK TO ONE, BUT QUICK TO HAND THE ACCOUNT OVER. SO HOPE VODACOM MANAGER WILL PHONE ME REGARDING THE MATTER,