ZC
Zunaid C
1 reviews | Active since Aug 2018
06 Jan 2019, 09:01
Vodacom bad signal
Past few weeks signal extremely bad in Ogies,Mpumalanga.Called them they say problem resolved. Whatever they resolved made it worse.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Jan 2019, 10:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jan 2019, 10:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
08 Jan 2019, 09:07Dear Zunaid,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Vodacom's reply08 Jan 2019, 09:07
Official
Dear Zunaid,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)