DK
Deon K

1 reviews | Active since Jun 2017

20 Jun 2017, 17:09

Vodacom Bad Sevice

<p>I have upgraded on the 27-05-2017 to an Samsung S8 pagage an a gear S3 watch. The watch was not in store and had to be ordert. I was told that it will be there in a week, whent back after 1 week and was told it will be their next week. Whent back one week later and was told I have to wait untill the 19 of June 2017 for the delivery as there is no stock.<br />VODACOM THIS IS UN ACCEPTABLE IT IS FALSE ADVETTISING AND NO SEVICE DELIVERY.<br />D Kruger</p> <p>This is one week later after a call to VODACOM AND 5 PEOPLE LATER STILL NO AWNSER.Vodacon you suck at at bussniss and keeping your clients happy.The 19th has gone and still have not resieved the gear S3 . </p> <p>You customer servise could not help me don't know were to turn to got a SMS from Safik Andrews and he said that this will be handeld on national level.HA HA And still have not got any awnser.</p> <p>Deon Kruger </p>

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Replies (1)
Vodacom
Vodacom's reply21 Jun 2017, 07:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Vodacom Consumer Website Team

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