Vodacom bad services

I’ve been with Vodacom for years but now I’m very unhappy as a client, I bought a phone online for my daughter and whatever package was expected to be loaded on the new cellphone, but my price plan was affected and now I’m receiving 2.4 gig with min off which they cancelled my 100gig and I was paying R318 for that package now they put me under 2.4 gig at a high cost it’s an open line package which last month I paid about R1800 for my bill but when I apply for another contract they tell me I don’t qualify for a R500 cellphone bill yet I pay R1800 for bill. I’m not happy I have contacted Vodacom and till to date I haven’t received any assistance. I even have a problem with airtime which I have about R110 but I still can’t make calls it says I don’t have sufficient funds to do so, I have not been assisted on any of my queries. I’m a miracle Vodacom customer at the moment because of the network