Vodacom bad services.

Vodacom has been bad to me from August until today the 25th November. I've never received such terrible service from a company like Vodacom did. Yesterday I called asking for help on my Vodacom account whereby they charged me for services I didn't sign up for , the Lady consultant was super rude, unhelpful and lastly she gave me a wrong name. She said her name was "Qaphela Ngozi" meaning "beware of danger". Vodacom needs to train their staff to give proper customer service, as currently, some of their staff members are super Devils 👹👹👺