Vodacom bad service - Time for change after 27 years

I have been with Vodacom since 1993 - same number. Over the years I wanted to change to another SP once or twice but remained with Vodacom as I thought they will jack up their customer service as we go along. Today was however the last straw - my 24 month contract was completed two months ago and without any notice or courtesy email the monthly discount was taken away. Furthermore because of me not knowing it, I short paid August and September - an amount of R300 odd rand. Phoned the customer care this morning asking them about the discontinuing of the discount portion and also reminding them of me paying by the 12th of the month. It was no problem said the lady she will make a note as she saw that I always pay between the 10th and the 12th. I thought everything was now in order just to find my phone line cut this afternoon before the weekend. I have decided it is time to rather look to MTN as my SP for the next period of time. Sorry Vodacom - but enough is enough - your service has deteriorated very quickly over the last few years. Time for change.