Vodacom: Bad service received.

<p>I took my phone to the technical Vodacom shop at The Newmarket Mall to enquire why the battery runs down so quick. I was told that a new battery will be ordered and I could get it the next day. Two days later I haven't heard from them and took time off work to go there to get the battery. Upon arrival I asked for the manager ( who initially helped me ). He explained that the edge phone cannot just be opened and a battery installed. I accepted that and asked if he ordered the battery. Seeing that he said it will take 45minutes to replace the battery I can wait. No battery has been ordered but I was promised to have it at the store the following Monday ( this Monday). I heard nothing once again and when I phoned, he was not in and no battery was ordered. Nobody ever knew of a jobcard. This is so un professional for such a large company, but it gives one the impression that the workers only want a salary but they are not prepared to work for it. Such a small shop and I think I counted 6 counter helpers. I am very unhappy about the whole thing and feel that the public should know about this and not use that Vodacom store.</p>