1 reviews | Active since May 2017

17 May 2017, 06:34

#Vodacom Bad Service must fall

<p>So its been 3 weeks since I have been complaining about my data being chowd apparently my matter has been escalated and I have a so called reference number the lady who assisted me said it took 2-3 working days to resolve the matter it's been almost a month and no one is even reassuring me that they are still busy with my complaint.......Vodacom must take their clients serious </p>

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Replies (1)
Vodacom
Vodacom's reply17 May 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team