TN
Teboho N

1 reviews | Active since Jul 2020

06 Jun 2022, 14:19

Vodacom Bad service I received

I spoke with semiloane this morning she assisted me nicely,but my complain is the team leader that hang up the phone on me as a customer for the mistake that was done by Vodacom personnel ,she didn’t want to solve the problem now I had to teach her how to solve a problem and she decided to hang up on me.

0
Replies (1)
Vodacom
Vodacom's reply06 Jun 2022, 16:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team