vodacom bad service from vadacom
<p>i just upgraded my vodacom contract the phone was delivered, however i called vodacom to do sim swap as the new cellphone uses micro sim card, i received a very bad service from vadacom consultant, i asked for some details on the statement which i dont have as my statements are posted to my home adress in in limpopo while im now in limpopo, i was told they cant help me i have to go to vodacom shop. the reason i did my upgrade online i was avoiding the issue of standing a long que. im now frustrated i just want vodacom to take back their phone and cancel the upgrade, i called another consultant i was told my account is in areas while they did deduct the money</p>
bad service bad attitude from consultants, i regret ever taking a contract with vodacom
bad service bad attitude from consultants, i regret ever taking a contract with vodacom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
useless network, bad service, even todate non of the so called vodacom consultant ever called me, i have to call vodacom again using my airtime as my vodacom number is locked. since i was given the reference number (1- ********** 59559) today when i call the so called reference number i was given does not even assist, what a waste of time, energy and money, clear my account, come and collect you phone and cancel my contract with you i will use another network
useless network, bad service, even todate non of the so called vodacom consultant ever called me, i have to call vodacom again using my airtime as my vodacom number is locked. since i was given the reference number (1- ********** 59559) today when i call the so called reference number i was given does not even assist, what a waste of time, energy and money, clear my account, come and collect you phone and cancel my contract with you i will use another network