Vodacom bad service

If their was no stars it would describe vodacoms poor service. I run a business line with 2 business nr linked to vodacom. Over the years{ 21} i have been supporting vodacom with various contracts.

They are first in line to phone for upgrades 1 I have specifically asked for a 128gb phone amd the sended me a 64 gb phone Secondly i have asked them specifically for 400 minutes on my wifes contract which is a business line. The only gave me 200.

I HAVE ASKED THEM TO LISTEN TO THE RECORDINGS ITS ANOTHER TWO WEEKS WITHOUT REPLY.

WE CANT SPEAK TO ANY MANAGERS WHICH IS TOTALLY understandable.

Its all about the money with network providers were is the service. NOWERE