Vodacom bad service

I relocated my fibre service almost 3 months ago continuosly calling vodacom everytime they just give empty promises. So i had enough so i want to cancel my fibre with them now i got to pay them R9000 for a service i can not use and refuse to fix time and time again. In all the the time i have been with vodacom never had such bad service. I will definitely be cutting my ties with vodacom never expected such bad service from them.