TB
Tash B
1 reviews | Active since Sept 2019
13 May 2024, 12:05
Vodacom bad service
Vodacom keeps messing up my invoices and statement. They have now over debited me and are taking forever to make a refund.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 May 2024, 12:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 May 2024, 12:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TB
Tash B's updateReviewer Update
13 May 2024, 12:13Please ask a manager to call back urgently
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Tash B's update13 May 2024, 12:13
Reviewer Update
Please ask a manager to call back urgently
TB
Tash B's updateReviewer Update
16 May 2024, 11:29Vodacom have called, that is the Hello Peter correspondent to say that he will investigate and come back to me, still waiting. Emails to the lady at Vodacom that i started a new query with remain unanswered and im still out of pocket, incurring interest on overdraft as Vodacom is sitting with my money. This is more than a month now. Ridiculous.
TB
Tash B's update16 May 2024, 11:29
Reviewer Update
Vodacom have called, that is the Hello Peter correspondent to say that he will investigate and come back to me, still waiting. Emails to the lady at Vodacom that i started a new query with remain unanswered and im still out of pocket, incurring interest on overdraft as Vodacom is sitting with my money. This is more than a month now. Ridiculous.