MK
Magdalena K
1 reviews | Active since Feb 2020
28 Apr 2022, 15:26
VODACOM BAD SERVICE
I SEND A COMPLAIN ON THE 20 APRIL ON HELLOPETER LOT OF PHONE CALLS AND PROMISIS TO SORT MY PROBLEM TO GET A CONTRACT CANCELLED THAT IS BEEN HANGING ALL READY FOR THE 21/01/2022 I PHONE TODAY THE CANCELATION DEPARTMENT JUST TO YEAR THIS CONTRACT IS STILL VALID TILL 2024 AFTER I CANCELLED ON MAILS ON PHONE CALLS BUT STILL NOTHING HAPPEN
I CAN NOT BELIVE THAT THIS CAN BE SO COMPLICATED WHAT A SERVICE
NO SERVICE BECAUSE THERE IS NOT A SERVICE ONLY EMPTY PROMISSIS
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Vodacom's replyOfficial
29 Apr 2022, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2022, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team