1 reviews | Active since Nov 2016

14 Feb 2022, 11:11

VODACOM BAD SERVICE

If you want a BIG *******, sign a contract with these people, I have not signed a contract with these people for 3 years now they say my contract ends in 2023, when I phoned the call center they first put the phone down in my ear, the second call I got an agent who tells me my contract ends in 2023, when I asked how this is possible as I have not signed a contract in the last 3 years she can't answer, I then informed her that I requested the contract be converted to pay as you go 3 months ago she puts the phone down in my ear.

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2022, 11:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team