MV
Michelle V
1 reviews | Active since Mar 2020
25 Feb 2021, 14:45
Vodacom BAD service - dropping calls
I am so over Vodacom dropping calls - almost every call I've made the las couple of days have been dropped and I had to call again just to finish the conversation - in some cases had to call back 8 times!!! I have 5 Vodacom contracts on my name, and additional Vodacom company phone, my husband has 4 contracts on his name. We are paying way over R5000 per month on this - and for what??? For bad service and reception. As my contracts become due for upgrade from now on I am moving away from Vodacom!!!!!!!!!!!!!!
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Replies (1)Vodacom's replyOfficial
26 Feb 2021, 06:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2021, 06:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
