MV
Michelle V

1 reviews | Active since Mar 2020

25 Feb 2021, 14:45

Vodacom BAD service - dropping calls

I am so over Vodacom dropping calls - almost every call I've made the las couple of days have been dropped and I had to call again just to finish the conversation - in some cases had to call back 8 times!!! I have 5 Vodacom contracts on my name, and additional Vodacom company phone, my husband has 4 contracts on his name. We are paying way over R5000 per month on this - and for what??? For bad service and reception. As my contracts become due for upgrade from now on I am moving away from Vodacom!!!!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply26 Feb 2021, 06:52
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team