Vodacom Bad Service

Further to my previous review. Yes,Vodacom came back to me and would do an investigation and call me back. True to his word, the gentleman came back the next day and said he was looking further into the situation and would come back to me. I am stillbwaiting.

I did get a call from Springs Mall. I was in a meeting. Neu just shouted at me for reporting to Hellopeter. I had to end the call abruptly but did ask him to phone after an hour. Still waiting.

Yes I was happy when I left Springs Mall. Thinking I would have wifi - however this is a router that does not have great signal , has to be carried around the house and be plugged into the relevant room and does not run my Smart TV.

At no stage was I offered a Fiber Router, even if there was a waiting period.

Please bear in mind, my husband has recently passed away, I am all alone, I require decent communication, I am a pensioner and I do not appreciate being shouted at