JW
Joshanne W
1 reviews | Active since Feb 2014
03 Nov 2020, 20:23
Vodacom bad service
Why does vodacom just increase my monthly premium on my mobile wifi router. When I try had phone them, the recorded voice tells me to phone back later. I wanted someone to help me immediately. I have phoned vodocom so many times before because of problems with there service. I have been a vodacome client for many years and this is the service I get. Not happy.
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Vodacom's replyOfficial
04 Nov 2020, 07:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2020, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team