CG
Christo G
1 reviews | Active since Jan 2023
03 Jan 2023, 17:03
VODACOM BAD SERVICE
I have been without internet for 3 days now. It is now 3 days since I initially reported the issue and been following up every day. On every call the issue is being escalated apparently but no resolution. I work from home and very reliant on internet. I cannot understand why it takes this long to have the issue resolved
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Vodacom's replyOfficial
04 Jan 2023, 08:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2023, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team