Vodacom bad service

Item: Vodacom
Rating: 1
Author: Danielle T

Vodacom has not cancelled my account dating back to 2019. Now their lack of service is causing issues on my credit profile. Please contact me

Helpful (0)

Replies (3)

Vodacom's replyOfficial

10 May 2021, 09:42

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 May 2021, 09:42

Official

Danielle T's updateReviewer Update

10 May 2021, 10:25

Please send me a reference number, as this is really causing issues

Danielle T's update10 May 2021, 10:25

Reviewer Update

Please send me a reference number, as this is really causing issues

Danielle T's updateReviewer Update

11 May 2021, 10:31

Vodacom did not provide feedback they left it unattended to, now my credit score is affected.

Danielle T's update11 May 2021, 10:31

Reviewer Update

Vodacom did not provide feedback they left it unattended to, now my credit score is affected.