DT
Dr T

1 reviews | Active since Jun 2013

27 Sept 2025, 09:36

Vodacom Bad Service & Bad Network

Sold me a product without 5g coverage in my area,they said contract is fixed for 36 months but increase subscription w8thin two month of contract. My device is hardly connected to network,2% of the time in a month.I have asked for contract cancellation but Vodacom running around.

0
Replies (1)
Vodacom
Vodacom's reply27 Sept 2025, 12:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team