NP
No P

1 reviews | Active since Feb 2019

23 Jul 2020, 08:45

Vodacom bad service

This is the last straw! I have been battling to get assistance. Firstly Vodacom *****ed up my fiber installation which was not supposed to be with them, then to get them to release my fiber line and send me an invoice so I can settle the amount is another battle. This battle has been going on for more than a month! The person who is assisting is not doing anything at all to help, and now finally let me know I have to phone another number to get this situation sorted. Thanks vodacom, your service SUCKS!

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Replies (1)
Vodacom
Vodacom's reply23 Jul 2020, 09:05
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team