PT
Palesa T
1 reviews | Active since Jul 2021
28 Jun 2022, 18:56
VODACOM BAD SERVICE
I was handed over by Vodacom to VVM during covid 2020 and they never notified me, I paid them and received a letter only to find out they still have not cleared my name
1. They gave my number to someone in limpopo whilst I was still using it 2. They didn't bother to notify me when my account was handed over 3. After paying their outstanding balance why was my name not cleared
Vodacom is the worst cellphone provider and abusive too
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Jun 2022, 07:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jun 2022, 07:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
PT
Palesa T's updateReviewer Update
30 Jun 2022, 11:29Please note that vodacom has not rep**** to my query, this is really frustrating because it's blocking me from obtaining other contracts.
I paid their money in full and also sent a paid up letter but still to this day they have not cleared my name
I paid their money in full and also sent a paid up letter but still to this day they have not cleared my name
PT
Palesa T's update30 Jun 2022, 11:29
Reviewer Update
Please note that vodacom has not rep**** to my query, this is really frustrating because it's blocking me from obtaining other contracts.
I paid their money in full and also sent a paid up letter but still to this day they have not cleared my name
I paid their money in full and also sent a paid up letter but still to this day they have not cleared my name