Vodacom BAD SERVICE

I recenty bought a new contract online from vodacom which has given me endless problems. I then took it to the local vodacom shop who then proceeded to book it in for repairs. I have not received any notifications or reasons of what is happenning. I need to call vodacom every week and find out what is happenning. This is unacceptable from such a large oganisation. To crown it off they call me weekly to buy fibre from them, WOW you guys must be smoking weird stuff!!!!!