IG
Ismail G

1 reviews | Active since Sept 2019

30 Aug 2020, 11:11

Vodacom Bad Service as usual

I had the worse YET.

My current airtime balance, reflects R181.00, even on my Vodacom app. Yet Everytime I make a call it says that I've reached my call limit.

When you call 082135. The services speaks in Zulu and I don't understand Zulu. There is not even an option where you can speak to consultant.

Vodacom is really useless and i.am going to change my network if this problem 8s not resolved.

Irrate Customer

0
Replies (2)
Vodacom
Vodacom's reply30 Aug 2020, 15:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
IG
Ismail G's update30 Aug 2020, 16:58
Reviewer Update
Will be waiting patiently