Vodacom bad service and threats continue

My whole experience of Vodacom is not even worth my time or any additional expense. I am charged for itemized billing, yet have not received 1 email from them since October 2016. Payment by EFT was an issue that was not resolved by anything they sent to me , but by my banks help. The only response from Vodacom was because of my post on Hello Peter. I am sent an account of R1800 plus, for a “normal” account of R450 per month. I see from your stats that they have a 1.6 star rating from 51000 plus reviews. I would not have even given 1 star. They just do not have a care in the world about their customers. I receive a daily sms threatening making my phone Pre-paid, if I don’t pay an amount that also changes daily????? Why does Vodacom persist in giving employment to people who have no customer service training or if trained? Do not retain what was taught??? There are 9,4 million people unemployed who would do the job, given the opportunity. Don’t use Vodacom, you will have issues.