TR
Tebogo R

1 reviews | Active since Dec 2015

20 Mar 2018, 11:27

Vodacom Bad Service and Billing System

Good day,

I have been in contact with Vodacom for two weeks now and i am getting different stories, no on e is able to explain to me how my bill accumulated. i get transferred from one department to the next but with no assistance.

I went to a vodacom store and they reffered me back to calling accounts departments. The consultants are very ***********.

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2018, 11:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team