VODACOM BAD SERVICE AGAIN

I was contacted by Vodacom Direct and was sold a new talk 125 contract with a free phone i enquired about data and the lady said that i can take an extra data sim and then use the two together. I specifically asked if the phone is a dual sim card phone so that i can use the two together and she said yes! When receiving the phone this was not the case, i have phoned them now and have been redirected 3 times having to explain all again and again and the last time i was just cut off, after being on the phone 30min!! Vodacom is quick to sell you something but afterwards if you need help it is just impossible to get assistance, i have been with vodacom for over 20years and pay my accounts on time, and this is the service i get, the same happened with my Fibre after waiting fo r7 months for this! Maybe now after complaining will someone actually help me,