Vodacom Bad Service

I have called on 27/11/2021 to cancel my contract [ 066 *** **** ] ref *** the lady that assisted me did not listen to the call at all. Which im still being billed for ! I called so many times and everyone assumed that is was on [ 066***3946 ] that I wanted to cancel. If the lady Salome [ I’m not sure the right spelling ] did not hold and take the time to listen I would of never need assist correctly.

Also note that I upgraded my cellphone 066***3946 and the gentleman did not ever ask me the other number [ 0674****** ] also needs to be cancelled or not. I was also on the net seeing that I was supposed to get a Power bank with my contract which I didn’t receive at all.