VODACOM BAD SERVICE

Absolutely **** customer service from Blue Route Malls Vodacom. I went to query a deduction for a contract that was canceled and the customer service assistant Mr. P Abdullah did not want to understand that there were no outstanding amounts owing and insisted I speak to the Cancellations department. When I requested for them to put me through to the Cancellations department in the store he advised it will take up of his time should he do that and that I needed to call them myself. This was bad service. I then called cancellations and was not able to get through as the number was prepaid.