zA
zain A
1 reviews | Active since Nov 2019
04 Jul 2024, 12:47
Vodacom Bad Service
Been handed over to MBD Collections for Vodacom Account .This has been settled in full end January 2024 paid up letter received 11 M,arch 2024 form MDB have been trying for months now to get assistance from Vodacom to issue confirmation of payment letter to in order to remove from Credit Bureau have been transfered from pillar to post for months then calls get dropped.NEED ASSISTANCE ASAP
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Vodacom's replyOfficial
04 Jul 2024, 14:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jul 2024, 14:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team