AB
Anton B
1 reviews | Active since Dec 2020
01 Apr 2022, 16:43
VODACOM, BAD SERVICE
4 days ago on the 28th March I posted a review on bad service from Vodacom, I'm a Red Select client, meaning I'm meant to get preferential service. The same day Vodacom responded on Hellopeter to say someone would be in contact with me shortly. Now I'm not sure what shortly means in vodacom terminology, but in mine, when someone is complaining about bad service you respond immediately. Obviously just another number. Really disappointed vodacom.
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Vodacom's replyOfficial
03 Apr 2022, 09:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2022, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team