MP
Maryna P

1 reviews | Active since May 2020

14 Sept 2021, 17:07

VODACOM BAD SERVICE

I cancelled all vodacom contracts more than a year ago. They kept the debitorder going untill I stopped it. I sent them many letters regarding the cancellation. No feedback received. Now they gave the R600 that they claim I owe them to a debt collector, who is harassing me morning noon and night. After one of these phone calls they advised me to go and do an affidavit regarding the cancellation. I did that. The debt collectors have not sent me their email address yet after many requests. I sent the affidavit to vodacom, still no feedback. How do I get rid of VODACOM without going to court?

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2021, 07:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team