CL
Cherie L
1 reviews | Active since Aug 2009
01 Feb 2021, 09:40
VODACOM, BAD SERVICE
I have asked Vodacom numerous times to make one of the numbers on my contract to be a prepaid number from September 2020, and guess they say no problem will be done, now I am sitting in February 2021 and the are still charging me for this number, one of the consultants said that they would credit the amount, but oh no, nothing done. I have been a client for over 20 years with Vodacom. Bad service, just not impressed.
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Vodacom's replyOfficial
01 Feb 2021, 09:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2021, 09:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team