JC
Jo-Anne CG
1 reviews | Active since Dec 2015
08 Dec 2020, 08:09
Vodacom Bad Service
After calling almost every day to sort out a problem for the last 2 weeks, I have only received empty promises. I am assured that the problem is sorted , yet when I call back I am told my account is suspended . It seems there are no interdepartmental interaction or someone is not doing their work. Now I have to call back again after 2 hours!!!! This is unacceptable
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Vodacom's replyOfficial
08 Dec 2020, 09:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 09:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team