LS
Lezandri S

1 reviews | Active since Aug 2022

13 Nov 2022, 09:30

Vodacom - BAD service

I have cancelled my vodacom contract two months ago. Vodacom confirmed that my contract is cancelled. Every month since then they keep debiting my account. I did pay a cancellation fee and made sure that there is no outstanding payments. I am very unhappy. At this point I feel that they are *****ing my money. Because I am paying for a service that is no longer available to me.

0
Replies (1)
Vodacom
Vodacom's reply14 Nov 2022, 08:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team