LD
Llewellyn D
1 reviews | Active since Feb 2014
25 May 2020, 12:41
VODACOM BAD SERVICE
Signed up for their 100/100 Mbps Fibre uncapped package. The previous tenants already had Vodacom fibre installed, Vodacom came and installed a new Nokia G-240W-C Router (2in1).
They told us 24 hours for the internet / account to activate. It's been more than 72 hours and still no internet. We phoned the *** number multiple times but no one can help us!!!!! Very bad service, especially for a brand new client. I will not recommend anyone doing business with Vodacom Fibre.
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Replies (1)0
Replies (1)Vodacom's replyOfficial
25 May 2020, 13:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 May 2020, 13:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
