LD
Llewellyn D

1 reviews | Active since Feb 2014

25 May 2020, 12:41

VODACOM BAD SERVICE

Signed up for their 100/100 Mbps Fibre uncapped package. The previous tenants already had Vodacom fibre installed, Vodacom came and installed a new Nokia G-240W-C Router (2in1).

They told us 24 hours for the internet / account to activate. It's been more than 72 hours and still no internet. We phoned the *** number multiple times but no one can help us!!!!! Very bad service, especially for a brand new client. I will not recommend anyone doing business with Vodacom Fibre.

0
Replies (1)
Vodacom
Vodacom's reply25 May 2020, 13:57
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team