Vodacom bad service
App**** for a upgrade on Vodacom online, due to the fact that they stated next day delivery. So I app**** waited 2 days for confirmation to phone me and the phone is never dispatched yet for delivery. So from one 1day it is going to 5-7days, what's the point! I will just go to a normal shop like mtn, cellc, telkom where I will probably receive better service. Thanks Vodacom... This is after I told next week will be an issue for me due to work constraints to take delivery of my phone.
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Vodacom's replyOfficial
17 Jul 2020, 11:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2020, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
17 Jul 2020, 15:49Still waiting for someone to contact me.... Ai vodacom why do I still bother with you. Is there anyone qualified enough to assist me. Seems you are running a circus.
's update17 Jul 2020, 15:49
Reviewer Update
Still waiting for someone to contact me.... Ai vodacom why do I still bother with you. Is there anyone qualified enough to assist me. Seems you are running a circus.