RW
Ronel W

1 reviews | Active since Jul 2021

13 Oct 2022, 17:22

Vodacom bad service

I have been trying 13 day now with Vodacom to send me a proof of purchase for my A52 s 5G phone.I upgrade last year and RAM delivered.I visited the branch and phone 100 times.There service stinks.My phone remains blacklisted by Mtn because vodacom can provided proof of purchase on my contract phone upgrade.Even the Ceo office/Kagiso is useless

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2022, 07:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team