CK
Chunky K

1 reviews | Active since May 2012

24 Jan 2022, 12:16

VODACOM - BAD SERVICE

I have been trying to cancel a contract since the 22.12.2021. BUT the contract price just gets added to my account every month. I had to send a letterhead as it is a business account... to no avail. VODACOM DOES NOT ANSWER EMAILS, you just get an automatic reply. NUMBER TO BE CANCELLED ***.

0
Replies (1)
Vodacom
Vodacom's reply24 Jan 2022, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team