CL
Charlotte L
1 reviews | Active since May 2014
17 Nov 2025, 06:12
VODACOM BAD SERVICE
I agreed to a 10 GIG DATA PACKAGE for R99 per month. I have all the relevant documents However they deducted R162 end of October and my bill so far for end of NOVEMBER are R135 according to my VODACOM APP. . No feedback on my calls or emails they just ignore me.
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Vodacom's replyOfficial
17 Nov 2025, 07:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Nov 2025, 07:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team